How to Choose a Math Tutor: 12 Questions to Ask First
What to ask, what a good answer sounds like, and the four red flags worth walking away from, including when we're the wrong choice.
Short answer
Ask how the tutor will diagnose what is actually wrong, whether sessions are genuinely one-to-one, who specifically will teach your child, whether you can watch a lesson, what happens if the fit is wrong, what the total cost is including fees, what the commitment is, and how you will be told about progress. The single most useful question is 'how will you work out where the gap starts?' A tutor who cannot answer that will re-teach the current topic and charge you for it.
We are a tutoring company writing a guide about choosing a tutoring company, so read this with the appropriate scepticism. We have tried to make it genuinely useful by including the questions that are least comfortable for us to answer — and by being explicit about where we would not be the right choice.
Below are twelve questions worth asking anyone before you pay them, with what a good answer sounds like and what should worry you.
- 1
How will you work out where the gap actually starts?
Good answer: They describe a diagnostic that tests below the current grade level, not a quiz on this week's topic.
Worrying answer: "We'll go over what they're doing in class." That is re-teaching, and if the cause is two years old it will not work.
- 2
Is every session genuinely one-to-one?
Good answer: A clear yes, with no qualifiers.
Worrying answer: "Small group", "personalised pods", or a centre where one adult supervises six children working through worksheets. That is supervised practice, not tutoring, and it is often priced like tutoring.
- 3
Who specifically will teach my child, and can we meet them first?
Good answer: A named tutor you meet before paying.
Worrying answer: "We'll match you after you sign up." You are being asked to buy a relationship sight-unseen.
- 4
What are their qualifications — and where are they based?
Good answer: A straight answer, including if tutors are overseas. Overseas tutors are not a problem; being evasive about it is.
Worrying answer: Vague claims like "certified experts" with nothing behind them, or dodging the location question.
- 5
Can I sit in on a lesson?
Good answer: Yes, any lesson, no notice needed.
Worrying answer: Any friction at all. This one is very revealing.
- 6
What happens if my child and the tutor don't get on?
Good answer: Free switch, no explanation required.
Worrying answer: A change fee, or having to justify it to a manager.
- 7
What is the total cost, including everything?
Good answer: One number that covers everything.
Worrying answer: A monthly price that turns out to exclude registration, materials or assessment fees. Centre-based providers commonly add around $110 in the first month.
- 8
What am I committing to?
Good answer: Monthly, cancel anytime, and the advertised price is the price.
Worrying answer: A headline per-lesson rate that only applies on a 12- or 18-month contract. Ask what the price is with no contract — that is the real price.
- 9
How will I know whether it's working?
Good answer: Specific and regular: an update after each session, a written report monthly, and named things to look for.
Worrying answer: "We'll let you know if there are problems." You will be guessing for three months.
- 10
How long do you think this will take?
Good answer: A range, with the reasoning, and an acknowledgement that it depends on things they cannot control.
Worrying answer: A guarantee of a specific grade by a specific date. Nobody can honestly promise that.
- 11
What curriculum will you follow?
Good answer: Yours — they ask for the textbook or a worksheet photo.
Worrying answer: Their own proprietary programme, taught in a different method from your child's class. Two competing methods is worse than one imperfect one.
- 12
What would make you say my child doesn't need you?
Good answer: An actual answer. Any honest provider has one.
Worrying answer: Puzzlement. If a service cannot describe a child it would turn away, it will not turn yours away either.
The four red flags worth walking away from
- Guaranteed grades. Sleep, motivation, the school and what else is going on at home all sit outside a tutor's control. A guarantee is either meaningless or it is hedged in terms you have not read.
- Reluctance to let you watch. There is no legitimate reason a parent cannot observe their own child's lesson.
- A price that requires a long contract. If the advertised per-lesson rate only exists on an 18-month plan, the real price is the monthly one.
- No idea who they would turn away. A provider that serves everyone is optimising for bookings, not for outcomes.
Where TaleemSquare is not the right choice
In the interest of practising what this guide preaches:
- If you need a subject other than math or English. We teach math, and reading and English, K–12, and nothing else, such as science or languages.
- If your child needs in-person, physical presence to stay regulated. Some younger children and some students with particular additional needs do better with someone in the room. Online is not automatically equivalent for them.
- If you require documented government criminal-record checks such as DBS or state background checks for every tutor. We run identity verification, reference checks and live teaching assessments, but we cannot currently evidence statutory checks across every territory our tutors work in. Ask us before booking and we will tell you plainly.
- If you want a formal diagnostic report for a school or an educational psychologist. Our assessment is a teaching diagnostic, not a clinical one.
The single most useful thing you can do
Watch one lesson. Not a demo video, not a testimonial page — one real lesson with your own child. Fifteen minutes of that tells you more than any amount of comparison shopping, because the thing you are actually buying is whether this specific adult can explain things to this specific child.
Most reputable providers will let you do this free. Ours is the free assessment. If a provider won't, that is your answer.
Read next
Try the questions on us
Book the free assessment and ask us all twelve. If any answer disappoints you, you have lost 45 minutes and nothing else.
Book a free assessmentAsk us the twelve questions
The free assessment is a real lesson, and you are welcome to watch it and interrogate the tutor afterwards. That is the point of it.
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Related questions
What should I look for in a math tutor?
How much should a math tutor cost?
Are cheap online tutors any good?
Should I choose a local in-person tutor or an online one?
How many sessions a week does a child need?
What are the red flags when choosing a tutoring company?
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- 1
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- 3
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